The OPD Queue Problem

Walk into any busy Indian hospital at 9 AM: long registration queues, staff typing names and addresses by hand, spelling errors that create duplicate patient records. Registration is the single biggest bottleneck in outpatient care — and ABDM's Scan and Share feature eliminates most of it.

How Scan and Share Works

  1. The hospital displays a unique ABDM QR code at the registration counter (or on posters near the entrance).
  2. The patient scans it with any ABHA-enabled app — the ABHA app, or other ABDM-compatible health apps.
  3. The app asks the patient to confirm sharing their profile — name, age, gender, ABHA address — with the facility.
  4. The hospital's system instantly receives the verified demographic profile and generates a token/queue number.
  5. The patient walks to the counter, quotes the token, and registration is complete — in seconds, with zero typing.

Why Hospitals Are Adopting It Fast

  • 4x faster registration — pilot facilities report registration time dropping from minutes to under 30 seconds.
  • Clean data — demographics come verified from the ABHA profile, ending duplicate and misspelled records.
  • Automatic ABHA linking — every Scan & Share visit arrives pre-linked to the patient's health account, which feeds your Milestone 2 record sharing. See M1/M2/M3 explained.
  • Digital Health Incentives — Scan & Share transactions have counted toward NHA incentive schemes.

What Patients Need

Just an ABHA account and a smartphone. Patients without ABHA can create one at the counter in under a minute if the hospital has an ABHA creation API integrated — and download their ABHA card on the spot.

How to Enable Scan and Share at Your Facility

  1. Register your facility in the Health Facility Registry (HFR).
  2. Integrate the Scan & Share token API into your HIMS registration screen.
  3. Print and display your facility QR at reception.

Facilities using the Medi4u ABDM Connector get Scan & Share included out of the box — QR generation, token flow, and HIMS hand-off — as part of the ₹4,999 onboarding. Ask us for a demo.